I contacted Spike with an unorthodox request about one of his buses. He promptly replied to my request and was incredibly accommodating. All of the staff was friendly and helped me out. Fantastic customer service all around. If I ever need salvage parts in the future, I'll go to Roxbury.
Fantastic service. Incredibly quick and accommodating. Cannot recommend enough.
Worker told me to junk a vehicle and leave it in a certain area. It was a jetski,4 stroke engine with plenty of metal on inside. But before I pulled on to scale I went into office to ask about what I had and the employee told me to pull it right up. Then four separate employees watched me pull across scale from windows. I then waited on side 10 min before I was instructed by a fork lift operator where to dump it. Instead of yelling at employees below you, retrain your employees and take some responsibility for your poor management skills before running onto google and making up lies to not turn customers away. The manger (an over sized kid) came out yelling in my face and made a complete ass out of himself. Makes me take it back and manually load it back onto trailer after watching me push it off. All could have been avoided if when I walked into office before pulling on to the scale to ask if it was possible.( Also older jetskis on display in entrance of junkyard mind you). If I could sum up this business in one word it would be "unprofessional". Save yourself a headache and go elsewhere like Dover.
Exceptional service, going above and beyond in customer service and care, I can't speak highly enough of these guys! I worked with Joe, Derrick, and Tim and was blown away at how helpful and accommodating they were. I recommend them for any auto help you need - whether it's a simple, complicated, or unusual request, they've got you covered.
Excellent customer service, went above and beyond to help with an unexpected request. Highly recommended
Roxbury Auto Wreckers is a US Car Dealer based in Wharton, New Jersey. Roxbury Auto Wreckers is located at 364 W Dewey Ave, Wharton, NJ 07885, USA.
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